Shipping policy

USA and Canada

UPS USPS Canada Post FedEx Purolator

We choose the best Shipping carrier according to destination.

DELIVERY TIME	RATE	TYPE
5 to 7 Days	C$12.99 Free Over C$250 US$9.99 Free Over US$200	Standard Shipping -  Tracking & Insured*
3 to 5 Days	C$15.99 US$12.99	Expedited  Shipping -  Tracking & Insured*
1 to 3 Days	C$24.99 US$19.99	Express Shipping - USPS - Tracking & Insured*

International Service

FedEx USPS Canada Post

We choose the best Shipping carrier according to destination.

DELIVERY TIME	RATE	TYPE
4 to 7 Days	CA$42.99+	First Class Priority Shipping * Tracking & Insured All countries listed for shipping

* Moderate Additional shipping fee applicable to packages over 0.50kg

Important Notice:

Additional shipping charges may apply to some areas.

1. If Pick up service is available in your area, you may select Store Pick-Up as a shipping option.
   Instructions will be sent by email once your order is available for pick up. You may also call our customer support at 1-866-336-7546 to arrange a time for pick-up of purchases.
   
   
2. North America refers to only Canada and USA and not Mexico.
   
   All International orders are labeled as Gift with a low value to avoid custom/duty charges. 
   However, if the customs apply any duty charges at destination country customer is responsible to pay such charges.
   
   
3. All delivery times are estimates. In most cases, delivery is within the specified time. However, in rare cases, delivery may take longer due to unforeseen and uncontrollable circumstances. Expedited and regular mail do not have guaranteed delivery times. Shipping cost are mostly higher that the amounts charged to customers. The shipping charges are not refundable for all shipped orders and returned packages under any circumstances.
   
4. We ship internationally to the following countries:
   
   Asia: Hong Kong, Indonesia, Japan, Philippines, Singapore, Taiwan, Israel, Qatar, UAE
   Oceania: Australia, New Zealand U.S Outlying Islands
   Europe: Austria, Belgium. Denmark. Finland. France, Germany. Greece, Iceland< Ireland, Italy, Liechtenstein, Luxemburg, Malta, Monaco, Netherland, Norway, Portugal, Sweden, Switzerland, United Kingdom
   
   

Out of Stock Items

In case any of the items on your order is out-of-stock and once your order is processed, you will receive an email notification with information regarding the out of stock items including an Estimated Time of Availability (ETA).

For larger orders - shipped to USA and Canada addresses - we may split your order at no additional shipping charge and ship all available items. All out of stock items will be shipped separately in the last and second shipment once they are available.

In case you wish to split your order additional shipping charges may apply.
Your order may be split after we receive your confirmation of acceptance of the additional shipping charge.

 

Claims:

In very rare cases, if your order is not delivered within the above mentioned period, claims can be made 4 weeks after the shipping date through the local postal company. Once the claim is approved, a second shipment or store credit will be issued. There will be no extra shipping cost for the second shipment.